We hold everything we do at our Bob Ross Auto Group locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.
The salesman was very professional and let the car sell itself. We came in with an idea of what we were looking for and he steared us right to it and did not pressure us into anything more than we wanted.
30 Aug 2011
The online sales representative responded very quickly with a detailed and helpful email, eager to help out in any way possible.
29 Aug 2011
Met with a smiling staff on a Friday afternoon, August 26th, about an hour before closing, my wife and I were looking for a new GMC Acadia. We weren't pressured into any decisions or hurried out at the 6:00 pm closing time. We had all our questions answered in a friendly and informational way. When ...asked if Ross had a white Acadia in stock, our salesman, Jim Roark, went to the back lot and found that a new 2012 had just came off the delivery truck that afternoon. He brought it out front for us to see, plastic shipping wrap and all. You see, the lot attendant did not even have time to clean up the SUV before we saw it. We drove that Acadia that evening and came back to purchase it on Saturday morning. We took our new car home with us that afternoon. With service like that, Bob Ross has earned my respect and future business. Buy the way, our car will go back in a couple days to get the initial cleaning that was due before we bought it and it was the first 2012 Acadia that Bob Ross sold in the Dayton area.Show more
25 Aug 2011
I'm not really sure what more to say about the dealership. I had a pleasant experience and it was worth my while.
Wish I could afford to buy more cars
25 Aug 2011
Friendly place to buy a car but facilities need upgraded.